Frequently Asked Questions
Everything you need to know about hachimail and our invitation process.
Getting Started
Learn how to get an invite, create your account, and set up your email.
View questionsFeatures & Usage
Discover how to use hachimail's features to enhance your email experience.
View questionsAccount & Billing
Information about subscription plans, billing, and account management.
View questionsCommon Questions
How do I get an invite code?
hachimail is currently available by invitation only. Existing members can invite a limited number of new users. If you know someone who uses hachimail, you can request an invite from them.
Is hachimail free to use?
hachimail is a premium service with various subscription tiers. We do not offer a free tier as this allows us to focus on providing exceptional service without relying on advertising or data mining.
Can I migrate my existing emails?
Yes, hachimail provides tools to easily import your emails, contacts, and calendar events from other email providers, ensuring a smooth transition.
When will hachimail be publicly available?
We're currently in an invite-only beta phase. Our public launch is planned for later this year.
How secure is hachimail?
Security is our top priority. hachimail uses end-to-end encryption for all emails, ensuring that only you and your intended recipients can read your messages. We also employ multiple layers of security to protect your account and data.
Can I use my own domain with hachimail?
Yes, our premium plans allow you to use your own custom domain with hachimail, giving you a professional email address that matches your brand or personal website.
What devices can I use hachimail on?
hachimail works on all modern devices and platforms. We offer web access, mobile apps for iOS and Android, and desktop applications for Windows, macOS, and Linux.
How many emails can I send per day?
Our sending limits vary by subscription tier. Basic accounts can send up to 500 emails per day, while our premium plans offer higher limits to meet the needs of power users and businesses.
What happens if I forget my password?
We provide secure password recovery options. However, due to our encryption model, we cannot access your emails if you lose your password and recovery keys. We recommend setting up recovery options when you create your account.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of your current billing period.
Still have questions?
If you couldn't find the answer to your question, our support team is here to help.
Contact SupportReady to experience better email?
hachimail is available exclusively by invitation. Enter your invite code to get started.
Don't have an invite? Ask an existing member.